Privacy Policy

At NeonConnect, your privacy is important. This policy explains how we collect, use, and protect your information.

Information We Collect

We collect:

  • Personal info: name, address, email, phone number
  • Payment details (processed securely by third-party gateways)
  • Browser data and analytics via cookies
  • Order and customer support communication

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Improve our store and customer experience
  • Provide customer support
  • Email updates, promotions, and order notifications

Sharing Your Information

We only share your information with:

  • Payment processors (e.g., Yoco, Paystack, Shopify Payments)
  • Shipping partners and suppliers
  • Shopify apps used to run our store (analytics, reviews, etc.)

We do not sell personal information.

Cookies

Our website uses cookies for:

  • Analytics
  • Store functionality
  • Cart and checkout features

Your Rights

You may request:

  • Access to your information
  • Correction of your details
  • Deletion of your account (unless legally required to retain records)

Request changes via: neonconnect.za@gmail.com